Terms of service

Welcome to Tarpaulins USA.

The terms “we,” “us,” and “our” refer to Tarpaulins USA. Tarpaulins USA operates this website and online store, including all related information, content, features, tools, products, and services. These are collectively referred to as the “Services.”

Our store is powered by Shopify, which helps us provide our Services to you.

These Terms of Service, together with any policies referenced in them, explain your rights and responsibilities when using our Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, accessing, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not use our Services.

Section 1 - Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or place of residence.

If you allow a minor dependent to use the Services through a device you own, purchase, or manage, you are responsible for that use.

When using the Services, including browsing our store or purchasing products, you may be asked to provide information such as your email address, billing information, payment details, and shipping information.

You agree that the information you provide is accurate, current, and complete and that you have the right to provide that information.

You are responsible for keeping your account credentials secure and for all activity conducted through your account.

You may not sell, transfer, assign, or license your account to another person.

Section 2 - Products

We make reasonable efforts to present our products accurately on our website.

However, product colors, appearance, and other visual details may vary depending on your screen, device type, display settings, or configuration.

We do not guarantee that the appearance of a product on your device will exactly match the physical product.

Product descriptions, availability, and other information may be changed at any time without prior notice.

We reserve the right to discontinue products or limit product quantities by customer, location, region, or jurisdiction where appropriate.

Section 3 - Orders

When you place an order with Tarpaulins USA, you are submitting an offer to purchase.

We reserve the right to accept or decline an order at our discretion.

An order is not considered accepted until we confirm acceptance and successfully process the required payment.

Please review your order carefully before submitting it. Once an order has been accepted or processing has started, we may not be able to accommodate a cancellation request.

If we decline, modify, or cancel an order, we may attempt to notify you using the email address, billing information, or phone number provided with the order.

Returns, refunds, and replacements are handled according to our Refund Policy.

You agree that information submitted with your order is accurate and that you are authorized to use the selected payment method.

Section 4 - Prices and Billing

Prices, promotions, and discounts may change without prior notice.

The price charged for a product will generally be the price shown at the time your order is placed and reflected in your order confirmation.

Unless otherwise stated, product prices may not include applicable taxes or shipping charges.

Promotions may have separate terms and conditions. If promotional terms conflict with these Terms of Service, the specific promotional terms will apply to that promotion.

You agree to provide accurate, current, and complete billing, payment, and account information.

You also agree to update relevant information when necessary so that we can process transactions and contact you regarding your order.

By providing payment information, you confirm that:

  • The information is accurate and complete.

  • You are authorized to use the payment method.

  • The payment provider is authorized to process the transaction.

  • You agree to pay all applicable charges connected with your order.

Section 5 - Shipping and Delivery

Shipping is available only within the contiguous 48 United States.

Alaska, Hawaii, Puerto Rico, and other U.S. territories are not applicable for shipping.

Standard delivery generally takes 3 to 5 business days after an order has been processed and shipped.

Orders for in-stock items placed by 9:30 AM ET will usually ship the same business day. Orders placed after that time will generally ship the next business day.

Orders are processed Monday through Friday, excluding national holidays.

Delivery times are estimates and may be affected by circumstances outside our control.

We are not responsible for delays caused by shipping carriers, service interruptions, weather, transportation issues, or other events beyond our reasonable control.

Orders may be shipped using carriers such as FedEx or UPS.

Tracking information will be provided after the order has shipped when available.

Section 6 - Intellectual Property

The Services and their contents, including text, graphics, images, product information, logos, designs, videos, audio, layout, and other materials, are owned by or licensed to Tarpaulins USA and may be protected by applicable intellectual property laws.

You may use the Services for lawful personal use.

Unless we provide written permission, you may not:

  • Reproduce or copy website content.

  • Modify website materials.

  • Create derivative works.

  • Republish or distribute content.

  • Publicly display or perform protected content.

  • Download or store substantial portions of the Services for unauthorized use.

  • Use Tarpaulins USA trademarks, branding, or intellectual property without permission.

Nothing in these Terms grants you ownership rights or a license to Tarpaulins USA, Shopify, or third-party intellectual property except as expressly stated.

All rights not expressly granted are reserved.

Section 7 - Optional Tools

We may provide access to third-party tools or services that we do not control or monitor.

These tools may be provided on an “as is” and “as available” basis.

Your use of third-party tools is at your own discretion and may be subject to separate terms provided by the third party.

Tarpaulins USA is not responsible for third-party tools that are outside our control.

We may also introduce new tools, features, or resources in the future. Unless stated otherwise, those features will form part of the Services and will be subject to these Terms.

Section 8 - Third Party Links

Our Services may include links to websites, resources, or services operated by third parties.

Tarpaulins USA does not control or guarantee the accuracy, availability, security, or content of third-party websites.

If you access a third-party website, you do so at your own discretion.

We are not responsible for losses, damages, purchases, transactions, or other issues resulting from your use of third-party websites or services.

You should review the terms, privacy policies, and practices of third parties before using their services or completing a transaction.

Questions or complaints about third-party products or services should be directed to the applicable third party.

Section 9 - Relationship With Shopify

Tarpaulins USA is powered by Shopify, which provides technology that enables us to operate our online store.

Sales and purchases made through our store are transactions directly between you and Tarpaulins USA.

Shopify is not responsible for products purchased from Tarpaulins USA or for issues arising from those purchases, except to the extent required by applicable law.

By using our Services, you acknowledge that Shopify provides the ecommerce platform but is not the seller of products offered by Tarpaulins USA.

Section 10 - Privacy

Personal information collected through our Services is handled according to our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process personal information relating to your access to and use of the Services.

Information submitted through our store may be shared with Shopify and other service providers as necessary to provide our Services.

Please review our Privacy Policy and Shopify's applicable privacy policies for more information about data collection and processing.

Section 11 - Feedback

If you submit ideas, reviews, comments, suggestions, proposals, feedback, or other content to Tarpaulins USA, you grant us permission to use that material for lawful business purposes.

This may include reproducing, publishing, displaying, adapting, distributing, or using the material to operate, improve, or promote our Services.

You confirm that:

  • You own the content or have permission to submit it.

  • The content does not violate third-party rights.

  • The content is not unlawful, misleading, abusive, defamatory, obscene, or malicious.

  • The content does not contain harmful software, viruses, or malicious code.

We may remove content that we believe violates these Terms or applicable law.

You are responsible for the content and accuracy of any feedback you submit.

Section 12 - Errors, Inaccuracies, and Omissions

Our website may occasionally contain typographical errors, inaccurate information, or omissions.

These may relate to product descriptions, pricing, availability, shipping charges, delivery estimates, promotions, or other information.

We reserve the right to correct errors, update information, or cancel an order when information is materially inaccurate.

Updates or corrections may be made without prior notice where permitted by law.

Section 13 - Prohibited Uses

You may use our Services only for lawful purposes.

You may not use the Services to:

  • Violate any applicable law or regulation.

  • Infringe intellectual property rights.

  • Harass, abuse, threaten, defame, or harm others.

  • Provide false or misleading information.

  • Impersonate another person or business.

  • Send spam or unauthorized promotional content.

  • Upload viruses, malware, or harmful code.

  • Collect personal information about others without authorization.

  • Scrape, crawl, spider, or otherwise access the Services in an unauthorized manner.

  • Interfere with website security or functionality.

  • Copy, sell, resell, or exploit any portion of the Services without permission.

  • Engage in conduct that may harm Tarpaulins USA, Shopify, our customers, or other users.

We may suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.

Section 14 - Termination

We may suspend or terminate your access to all or part of the Services where permitted by applicable law.

You remain responsible for amounts properly due before termination.

Any provisions that are intended by their nature to continue after termination will remain in effect.

This includes provisions relating to intellectual property, feedback, disclaimers, liability, indemnification, governing law, privacy, and other continuing obligations.

Section 15 - Disclaimer of Warranties

Information provided through the Services is made available for general informational purposes.

We do not guarantee that all information will always be complete, accurate, current, or error free.

Your use of information provided through the Services is at your own discretion.

Except where expressly stated or required by applicable law, the Services and products are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim warranties or conditions that are not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

We do not guarantee that the Services will always be uninterrupted, secure, timely, or error free.

Some jurisdictions do not permit certain warranty exclusions, so some of these limitations may not apply to you.

Section 16 - Limitation of Liability

To the fullest extent permitted by applicable law, Tarpaulins USA and its affiliates, officers, directors, employees, agents, contractors, service providers, licensors, and partners will not be responsible for indirect, incidental, punitive, special, or consequential losses arising from the use of the Services or products purchased through the Services.

This may include loss of profits, revenue, savings, data, or replacement costs where permitted by law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Section 17 - Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tarpaulins USA, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, or reasonable legal expenses resulting from:

  • Your breach of these Terms.

  • Your violation of applicable law.

  • Your violation of another person's rights.

  • Your misuse of the Services.

We may notify you of an applicable claim and may participate in or control the defense where legally permitted.

Section 18 - Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

Any unenforceable portion may be separated from these Terms without affecting the validity of the remaining provisions.

Section 19 - Waiver and Entire Agreement

If Tarpaulins USA does not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

These Terms, together with applicable policies and rules posted on our website, form the agreement between you and Tarpaulins USA regarding your use of the Services.

They replace prior agreements or communications relating to the same subject matter.

Section 20 - Assignment

You may not transfer, delegate, or assign your rights or obligations under these Terms without our prior written consent.

Tarpaulins USA may assign or transfer its rights or obligations where permitted by applicable law.

Section 21 - Governing Law

These Terms of Service and any separate agreements through which Tarpaulins USA provides Services will be governed and interpreted in accordance with applicable law.

Any legal proceeding relating to these Terms will be subject to the appropriate courts with jurisdiction over Tarpaulins USA's principal place of business, unless applicable law requires otherwise.

Section 22 - Headings

Section headings are provided only for convenience.

They do not limit or otherwise affect the meaning or interpretation of these Terms.

Section 23 - Changes to These Terms

We may update or revise these Terms from time to time.

The current version will be posted on this page.

Changes may be made to reflect updates to our Services, business practices, operational requirements, or legal obligations.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

Section 24 - Contact Information

Questions regarding these Terms of Service may be directed to Tarpaulins USA.

Business Name: Tarpaulins USA
Legal Company Name: Ruthbar Inc.
Address: 4026 Towhee Ct, Woodbridge, VA 22193, United States
Email: sales@tarpaulinsusa.com
Phone: +1 (571) 733-1113
Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM